Shipping Policy

Last updated: July 28, 2026

Thank you for supporting my work at Tiuku Watch Shop.

Every watch is carefully handled, checked, and packed by me personally. I make sure each piece is inspected before it leaves my hands.

Order Processing

I usually process and ship orders within 1–3 business days after payment is received.

If you place your order on a weekend or public holiday, I will start processing it on the next working day.

Shipping Carrier

All orders are shipped using the main Finnish postal service, Posti Group.
You can learn more about them here: https://www.posti.fi/en

Posti handles both domestic and international deliveries reliably across Europe and beyond.

Shipping Destinations

I currently ship to selected countries within Europe. The available destinations will be shown at checkout.

If your country is not listed, feel free to contact me before ordering and I’ll see what I can do.

Shipping Costs

Shipping costs are shown clearly at checkout before you complete your order.

Delivery Times

Delivery times start once I have shipped your order.

Typical estimates are:

• Finland: 1–3 business days
• Other EU countries: 3–10 business days
• Other destinations (if available): delivery times depend on local postal services

Please note that these are estimates and can sometimes vary due to postal delays.

Tracking

Tracking is always available for every shipment.

Once your order has been shipped, I will send you a tracking number. You can follow your package through Posti’s tracking system or the local postal service in your country.

Please note that tracking information may take 24–48 hours to become active after shipment.

Customs, Duties and Taxes

Orders within the European Union are normally not subject to additional customs fees.

For orders outside the EU, any customs duties, import taxes, or local fees are the responsibility of the customer.

Incorrect Shipping Information

Please double-check your shipping details before placing your order.

I am not responsible for delays or extra costs caused by incorrect or incomplete address information.

If you notice a mistake, contact me as soon as possible and I will do my best to fix it before the order is shipped.

Lost or Damaged Shipments

If your package arrives damaged or seems to be lost in transit, please contact me right away at contact@tiukuwatch.com.

I will personally investigate the issue with Posti and help find a solution.

Order Changes and Cancellations

If you need to change or cancel your order, please contact me as soon as possible.

Once the order has been shipped, I may no longer be able to make changes or cancel it.

Contact

If you have any questions about shipping, you can always reach me directly:

Tiuku Watch Shop
Email: contact@tiukuwatch.com
Phone: +358 46 947 4034